Extension de la gouvernance

Mesure

Identifie un indicateur ou un facteur qui peut être suivi, généralement sur une base continue, pour déterminer le succès ou l'alignement avec les objectifs et les buts.

Valeur Étiquetés – ID , Catégorie, Source, Propriétaire

Contrat

Définit un accord entre un consommateur de services et un fournisseur de services qui établit des paramètres fonctionnels et non fonctionnels pour l'interaction.

Valeur Étiquetés – ID , Source, Owner, AvailabilityCharacteristics, BehaviorCharacteristics, CapacityCharacteristics, ConsumingService, ContractControlRequirements, CredibilityCharacteristics, ExtensibilityCharacteristics, Growth, GrowthPeriod, IntegrityCharacteristics, InternationalizationCharacteristics, LocalizationCharacteristics, LocatabilityCharacteristics, ManageabilityCharacteristics, PeakProfileLongTerm, PeakProfileShortTerm, PerformanceCharacteristics, PortabilityCharacteristics, PrivacyCharacteristics, ProvidingService, QualityOfInformationRequired , RecoverabilityCharacteristics, ReliabilityCharacteristics, ResponseRequires, ResultControlRequirements, ScalabilityCharacteristics, SecurityCharacteristics, ServiceabilityCharacteristics, ServiceQualityCharacteristics, ServiceTimes, Throughput, ThroughputPeriod

OLA

Définit un accord de niveau opérationnel.

Valeur Étiquetés – ID , Source, Owner, AvailabilityCharacteristics, BehaviorCharacteristics, CapacityCharacteristics, ConsumingService, ContractControlRequirements, CredibilityCharacteristics, ExtensibilityCharacteristics, Growth, GrowthPeriod, IntegrityCharacteristics, InternationalizationCharacteristics, LocalizationCharacteristics, LocatabilityCharacteristics, ManageabilityCharacteristics, PeakProfileLongTerm, PeakProfileShortTerm, PerformanceCharacteristics, PortabilityCharacteristics, PrivacyCharacteristics, ProvidingService, QualityOfInformationRequired , RecoverabilityCharacteristics, ReliabilityCharacteristics, ResponseRequires, ResultControlRequirements, ScalabilityCharacteristics, SecurityCharacteristics, ServiceabilityCharacteristics, ServiceQualityCharacteristics, ServiceTimes, Throughput, ThroughputPeriod

SLA

Définit un accord de niveau de service

Valeur Étiquetés – ID , Source, Owner, AvailabilityCharacteristics, BehaviorCharacteristics, CapacityCharacteristics, ConsumingService, ContractControlRequirements, CredibilityCharacteristics, ExtensibilityCharacteristics, Growth, GrowthPeriod, IntegrityCharacteristics, InternationalizationCharacteristics, LocalizationCharacteristics, LocatabilityCharacteristics, ManageabilityCharacteristics, PeakProfileLongTerm, PeakProfileShortTerm, PerformanceCharacteristics, PortabilityCharacteristics, PrivacyCharacteristics, ProvidingService, QualityOfInformationRequired , RecoverabilityCharacteristics, ReliabilityCharacteristics, ResponseRequires, ResultControlRequirements, ScalabilityCharacteristics, SecurityCharacteristics, ServiceabilityCharacteristics, ServiceQualityCharacteristics, ServiceTimes, Throughput, ThroughputPeriod

Qualité du service

Définit une configuration prédéfinie d'attributs non fonctionnels pouvant être affectés à un service ou à un contrat de service.

Valeur Étiquetés – ID , Catégorie, Source, Propriétaire